Website Policy

Business Trading Name

The New Zealand Institute of Primary Industry Management also uses the business trading name NZIPIM.

Privacy Policy


Privacy is paramount to the New Zealand Institute of Primary Industry Management (NZIPIM).

This Privacy Policy sets out the general manner in which we store, collect, use and disclose personal information (being information about an identifiable living individual) and other data about you. Where appropriate or required, we may also seek further or more specific consent from you.

Our Privacy Policy should be read in conjunction with our Terms of Use of NZIPIM’s website. If there is any conflict between this Privacy Policy and the website Terms of Use, the Terms of Use will prevail.

We may update this Privacy Policy from time to time by posting a new Privacy Policy on our website. Where it is reasonable and practical to do so, we will endeavor to notify you either directly or via membership communication channels (e.g. e-newsletters) of any such changes using the email we have stored for you.


We treat information that we collect from you, and our communications with you, in accordance with applicable laws. These may include the Privacy Act 2020 (“the Privacy Act”) and the Unsolicited Electronic Messages Act 2007.

NZIPIM uses cloud storage solutions to store information. Companies providing cloud storage solutions in New Zealand are not allowed to use the information for its own purposes and are required to adhere to New Zealand’s privacy safeguards as found in the Privacy Act. Sometimes data stored in cloud storage solutions is hosted on servers outside of New Zealand. This data is also subject to the data security and privacy laws of the host countries, which may not always reflect those in New Zealand.

Under the Privacy Act, unless an exception applies, NZIPIM is required to notify the Privacy Commissioner (the Commissioner) and the affected individual(s) as soon as practicable after becoming aware of a notifiable privacy breach. A notifiable privacy breach means a breach that has caused serious harm to an affected individual or is likely to do so.


As a general rule, we will collect your personal information directly from you. You may decline to provide information, but doing so may limit the services we are able to provide to you.

Personal information we may collect

When collected

Why collected

Your name, address, phone number, email address, other contact details, referee details qualifications held, and past and current work occupations

On application for NZIPIM membership, and when you update your contact details

So that we may identify you for the purposes of managing your membership or communicating with you

Information regarding your Continuing Professional Development (CPD)

When registering for events or when you enter information directly or when we request it from you

So we can keep CPD records up-to-date for the purposes of your membership category, track event membership and for the purposes of health and safety

In addition to the above, we may use the above information and any other personal information you provide to us, and which we may reasonably need to conduct our relationship with, and provide our services to, you, where that use is directly in connection with your membership or your other interactions with NZIPIM.

If we want to use your personal information for any other purpose, we will seek your consent first, unless an exception under the Privacy Act applies. We may also use information about you in a non-identifiable way (such as demographic data) to improve our business and offerings.


We may share your personal information with our staff, branch committees, advisers and the Board of NZIPIM, to the extent reasonably necessary for the purpose for which you supplied it to us.

Your information may also be disclosed in confidence to our suppliers, business partners, and other third parties associated with the NZIPIM in order to undertake the operation of our business. This may include, but not exclusively; replacement of our membership system, allowing an NZIPIM service to be performed, exercising any right NZIPIM might have, processing of payments, conducting market research and surveys in order to improve the level of services provided to our members and customers. Information will only be shared to the extent necessary for the relevant purpose.

We will not otherwise use or disclose your personal information except to the extent we are permitted to do so under the Privacy Act or obliged to do so by law.

If we do disclose any of your personal information for one of those purposes, we will endeavour to ensure that the information we have on record is accurate, up to date, complete and relevant. If we have reason to believe it is not, we may contact you for your confirmation.

You may choose to make some or all of your personal details public in the membership directory service of our website to promote your professional services. You can also choose to make these private at any time in your membership information section.


You have the opportunity to unsubscribe or opt out of electronic communications from us by clicking on the link at the bottom of the email or by advising you do not want us to use your personal information for direct marketing purposes by contacting us. (See “How you can contact us” at the top of this Privacy Policy.)

Members may also manage their email preferences through their member login.

Please note that we may continue to send you emails that relate directly to the administration of your membership or your course or event registration.


You have the right under New Zealand privacy law to:

  • receive confirmation that we hold personal information about you;
  • access copies of that personal information (subject to the Privacy Act); and
  • request the correction of any personal information we hold about you (subject to the Privacy Act).

You may request access to your personal information that we hold and/or a correction to that personal information by contacting us using the contact details in this Privacy Policy or updating your personal details in the membership section of the website. You may also contact us if you have any questions or complaints about, or if you wish to restrict, or object to how we collect, use, disclose, manage or store your personal information. Where you make any such request, the Privacy Act will apply.

Without limitation:

  • we may ask you to put your request in writing and/or satisfy us as to your identity; and
  • in some circumstances permitted by law, we may withhold such information from you.

Please note that we may charge you our reasonable costs of providing to you copies of your personal information, or correcting that information.


As a general rule, we keep your personal information for only as long as reasonably necessary for the purpose for which it was collected. However, longer retention periods may apply to the following categories of information:

  • An individual’s course and branch event history, which we may retain to enable individuals to verify information about their attendance at courses and events and about any qualification or accreditation they received as a result.
  • Our register of members, which we may retain for the purpose of enabling members and ex-members to confirm their membership history and for archival purposes in connection with the history of the organisation.
  • Information necessary to verify the identity of any person seeking confirmation of their previous membership or course/accreditation history.
  • Information that we are required by law to hold for longer periods.

While we will consider and action any request from you to delete your information, there is information that we are obliged by law to retain despite your request for deletion.

NZIPIM will not delete personal information that we are aware is the subject to an access request.

If you would like us to remove any of your personal information from our database, please contact While we will consider and action any reasonable request from you to delete your information, there will remain information that we are obliged by law to retain despite your request for deletion. Please also note that deleting your information may limit the services we are then able to provide to you.


When any online services are provided which involve members or visitors sending personal financial information to NZIPIM’s website, this information is not stored in the website. All financial transactions are processed in real time through a secure online payment system. NZIPIM does not have access to your full card number; credit or debit card payments are secured by DPS.

All NZIPIM employees and data processors that have access to, and are associated with the processing of personal data, are required to respect the confidentiality of members and visitors' personal data.

Your privacy is important to us, and we are committed to ensuring that your personal information is protected.

NZIPIM is subject to the New Zealand Privacy Act 1993 (New Zealand) which is administered by the New Zealand Privacy Commissioner.  

Under the terms of the Privacy Act 2020, NZIPIM collects information from membership applicants to use in the course of providing our products and services to members. 

This information is required for the fulfilment of our services and for the processing of applications for membership with the NZIPIM and it will be held by NZIPIM. This information will also be used from time to time for purposes related to membership, including mailing NZIPIM publications, newsletters and advice of educational and other matters.

Personal information may also be used to verify your identity, to reply to your queries; to carry out instructions, to deliver our products and services and otherwise fulfil our professional duties, and for other administrative purposes.

Payment Policy


Members are invoiced at the end of the membership year which goes from 1 March to 28 February annually. Invoices are generated and sent by email to members via XERO. All amounts shown are in in New Zealand dollars. 


NZIPIM prefers payments for membership fees and events such as seminars to be made  using the Windcave Payment Express Gateway system accessed through Members' Dashboard in

Also accepted are payments by Direct Credit to BNZ Bank Account: 02-0500-0083498-00

NZIPIM uses the Windcave Payment Express Gateway for its online Credit Card transactions. This includes membership payments and payment for services such as Continuing Professional Development events. Windcave have bank grade security and all payments are processed in real time. NZIPIM does not have access to your full card number; credit or debit card payments are secured by Windcave. All transaction details are stored in the Windcave PCI-DSS Data Centre. Windcave Payment Express software is certified with over 200 banks globally and Windcave processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service. For more information about online credit card payments, visit:


Should a registrant need to cancel their attendance prior to an event an administration fee may be deducted or alternatively a substitute attendee can attend in their place. There will be no refund for any cancellation made within 10 working days of the event or two working days for a webinar.

All cancellations must be in writing and emailed to NZIPIM reserves the right to change the venue or cancel the event due to insufficient demand. Should this occur, all registration fees will be refunded and necessary parties contacted to advise of change.


Every effort has been made to ensure that the information contained on this website is correct and current. NZIPIM does not accept any responsibility for information which is incorrect and where action has been taken as a result of the information on this site.