Members of the New Zealand Institute of Primary Industry Management (NZIPIM) follow a Code of Ethics in the provision of client services. NZIPIM takes any breaches of the Code of Ethics seriously and follows a process for dealing with complaints lodged against Members.
Any person may make a written complaint where they have been directly or indirectly affected by the actions of a Member.
Complaints covered by this procedure may include, but are not limited to:
Any such complaint must be in writing and accompanied by all supporting documentary or other evidence. The complainant is asked to provide full details of the complaint, set out what happened in date order, and describe exactly what they are unhappy about and why.
If you have a complaint against a member please download and complete our Complaint Form and sent to the Institute's Chief Executive.
For more information please refer to Section 10 of the Institutes By-laws.